Tuesday, April 10, 2018

Uber Announces Improved Driver Experience with New App

Los Angeles, Tuesday, April 10, 2018 - 10AM PT

Uber CEO, Dara Khosrowshahiannounced on Tuesday major upcoming improvements to the driver experience. These improvements entail the deployment of an updated Uber Driver App. Several key players presented the improvements as well as discussed the development process including Alpha and Beta versions (along with retrieving feedback and bug reporting). The new Uber Driver App will be rolled out in a phased approach over the next few months. Continuous feedback and additional improvements will continue during this deployment phase.

The new app encompasses the following improvements:
  • Current daily earnings posted at top of driving screen
  • Cleaned up maps for improved clarity
  • Navigation to promotional or surge zones
  • Enhanced surge map display with improved street/landmark clarity
  • Time and Distance displays to rider pickup
  • Quick (text) responses to riders will now be possible
  • Handling of lost of internet connections such that trip progress is no longer hindered
  • Improved organization and presentation of notifications
  • Reorganized driver profile
  • New enhanced help guide including videos


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